General Retail Industry Award Guide 2022
General Retail Industry Award 2020: Complete Summary
This blog is a complete summary of the General Retail Industry Award, covering all main pay categories that determine the calculation of pay. The award was last updated July 1 2022 and can be found in full version here.
About the General Retail Industry Award MA000004
The General Retail Industry Award covers most employees working in retail businesses in Australia. The retail industry is one of the biggest industries in the country and has had its fair share of news generated from award compliance.
Key Takeaways - General Retail Industry Award (GRIA)
- A maximum of 9 ordinary hours can be worked on a day
- Employees can work a maximum of 11 ordinary hours one day a week
- The minimum daily engagement for part-time and casual employees is 3 hours (except secondary school students who are casuals may have a minimum daily engagement of 1.5 hours)
- The maximum number of consecutive days that can be worked is 6 (this includes both ordinary and additional hours)
- Employees must be rostered to work so that they have 2 consecutive days off per week or 3 consecutive days off per 2 week cycle
- Employees who regularly work Sundays must be rostered so that they have 3 consecutive days off (including Saturday and Sunday) per 4 week cycle
Hours of work
Day Worker & Shiftworker Breaks
- * 1 rest break to be taken first half of shift, 1 rest break taken second half of shift
- Hours worked outside ordinary span of hours
- Hours worked in excess of guaranteed hours (part-time employees)
- Hours worked in excess of (average) 38 ordinary hours per week (full–time and casuals)
- Hours worked outside of rostered hours
- Hours worked past daily max hours
- Ordinary hours worked on more than 19 days per 4 week cycle
- ~~15.6 (i) In an establishment at which at least 15 employees are employed per week on a regular basis,the employer must not roster an employee to work ordinary hours on more than 19 days per 4 week cycle.
- Shifts rostered past the weekly max (5 days a week, 6 & 4 days in two weeks)
- Shifts worked in which the employee was entitled to have consecutive days off
- ~~3 days off (including Sat/Sun) - employees regularly working Sundays
- ~~2 consecutive days off per one week / 3 consecutive days off per 2 week cycle - all employees
Overtime is calculated on a daily basis.
Overtime rates (Day workers and Shift workers)
Penalty rates - Day workers
Penalty rates - Shiftworkers
(Other than baking production employees)
For baker, junior and apprentice rates go to (link award)
- Annual leave - NES
Public Holiday Rates (Day Workers & Shift Workers)
- Substitution of public holidays
- ~~By agreement, a public holiday may be substituted for another day (including a part day public holiday)
- ~~If an employee works on the public holiday or on a day that is substituted for a public holiday, they are paid at public holiday penalty rates
- ~~If both the public holiday and substituted public holiday is worked, the employee is only paid for one of those days at public holiday penalty rates.