Working at PaidRight

Our team

Our head office and most of our team is based in Sydney, however we have teams operating in both Brisbane and Melbourne. We are flexible with work, we work from the office as well as remotely and a combination of both.

At PaidRight, we emphasise growth, learning and innovation to encourage empowerment with accountability. All members of our team add value, we function with a high level of trust and support, and we operate collaboratively, transparently, and with precision.

We are diverse, hardworking, open-minded and innovative. Our teams are cross-functional, highly experienced, knowledgeable and driven.

A day in the life

Working from home

After a long morning cycle, I log on to slack and check in with the team to let them know I am working from home today. I check the #music channel and spend most of the morning working on some individual work until I jump on a call with my manager for our weekly check in.

In between afternoon meetings I get outside and go for a walk while the sun is still out and spend longer into the evening working. I jump on a quick call with the growth team to chat marketing collateral before an afternoon snack.

I finish the day off updating the team on some key result accomplishments and take a moment to read through the CEOs latest update on the company progress.

Nicole Monteiro – Growth Team

At the office

I jump off the bus and make my short walk to the office. I check in with the team and begin some work on my current project. I join the mid-morning coffee run before catching up with the customer success team to discuss upcoming client deliverables.

After chatting cryptocurrencies and solving the world’s problems at lunch, the afternoon is punctuated by a team planning session where we work through some of our broader challenges and come up with some new solutions.

After the afternoon run, all the teams check in for our fortnightly Town Hall updates so we can chat projects, targets, and successes, before finishing up with a crafty pint before I head home for the evening.

Pat Coy – Data Analysis

The social side

All work and no play…

What we value and how we operate

01.

We are greater than the sum of our parts

02.

We’ll do it together

03.

We’re brave and bold without the bravado

04.

We lead openly

05.

We have nothing to prove, everything to improve

01

We are greater than the sum of our parts

We’ve brought together diverse backgrounds and professions to tackle a complex problem. We start with collaboration and believe it is the key to our success.

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When working with customers

We actively seek customer input on the experiences we’re delivering. We always work in step with our customers to achieve the best outcomes and we harness insights from them to steer the future of our products.

Inside PaidRight

We embrace other perspectives across the team, we share early & often, we avoid ‘ta-da’ moments. We take the time to help our team mates. We rely on each other to deliver for our customers/achieve our goals.

When hiring we look for people who

Believe that leaning into and embracing different strengths can achieve the best outcomes for everyone. You give back to your tribe with the intention of cultivating a thriving community.

02

We’ll do it together

We always believe in mutual purpose and mutual respect – people act with the best intentions. We win and lose together.

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When working with customers

We stand shoulder to shoulder with our customers and share collective goals, wins and failures. We care about our customers, and go above and beyond to delight them.

Inside PaidRight

A colleague in need is a colleague indeed, we don’t play the blame game. We work together to not only help our customers but also each other. You’re not out on a limb we create a safe environment for everyone to succeed and fail.

When hiring we look for people who

Are driven by team goals rather than personal accolades. You’re invested in building relationships with our team and our customers.

03

We’re brave and bold without the bravado

What we’re trying to do hasn’t been done before. Every person and task contributes to the way we achieve our vision.

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When working with customers

We help our customers with navigating a complex and challenging environment, providing guidance and data driven expertise. We’re ambitious about the outcomes that we want to offer our customers.

Inside PaidRight

We are audacious with the goals we set for ourselves and take ownership of our actions and work. We’ll take smart risks and make the best decisions with what we know and course correct when we need to.

When hiring we look for people who

In ambiguous situations, you make smart decisions based on evidence and analysis without agonising over small details. You think fearlessly but are open to the possibility of failure and learning from your mistakes. How do you deal with failure?

04

We lead openly

We believe that open and transparent communication helps us see eye to eye and ultimately helps with resolving conflict. We start from a position of trust and interact without hidden agendas. Actions speak louder than words and our words are backed with action that is visible to everyone.

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When working with customers

We keep an open line of communication with our customers and we’ll have the tough conversations with them. We make it easy for our customers to understand the results that we present, and how we generate them. Being honest and vulnerable is not a weakness but our strength. We respect trust by maintaining secure practices to protect confidentiality.

Inside PaidRight

We are generous with information, as we want to learn from each other and avoid silo’s. We default to open communication and have deliberate mechanisms in place for knowledge sharing.

New hire

You believe that people make the best decisions when they are informed and prefer to lead by example.

05

We have nothing to prove, everything to improve

We believe in disciplined innovation. Our company is growing, in every sense. We’re always looking for ways to cultivate the growth of our people, our practices, and our product offerings.

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When working with customers

We always believe that there are better ways to engage with our customers and to deliver outcomes to them in a way that delights them. We are intentional in the way that we innovate, recognising the precision required for our results to be reliable. We strive to always be focused on improving the experience we offer to our customers.

Inside PaidRight

We are continually asking ourselves how we can do things better and invest in the growth of our people, product and practices. We are not prisoners of our past and we’ll always confidently pursue growth and improvement. We take the time to do the best we can first time around, but we know there’s always room to improve, and we always look at how we can be better next time.

When hiring we look for people who

Can accept open honest feedback and have a growth mindset. You are motivated by the possibility of change and enjoy learning from it.

Join us

Join our growing team. Click the links below for our latest positions.